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Send your question or problem to our Customer Care team


Can't find the answer you need in the frequently asked questions? Then please contact us by using the form below.

Please note that we can only answer questions. If you have a problem or need technical support regarding your navigation device, please contact the customer care service of the manufacturer.

Until you are not logged in, you can only send us login or registration-related questions, no other support requests will be answered. To send us other support requests, please log in or register! Please enter your e-mail address, so that we can send you a feedback by e-mail.

Consumers living within the EU may submit their legal claims to the online dispute resolution platform operated and provided by the European Commission which can be accessed via in order to reach an out of court settlement.

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supported devices
This is the official update site for a growing number of navigation devices from the following manufacturers:
mini 300
mini 310
iti 400
iti 420
mini 290
mini 250S
iti 400N
Ulti 500
iti 390/Ulti 490
330 MOTO
mini 300N
iti 390A
mini 300A
mini 250SA
mini 400A
Ulti 505
Ulti 490A
iti 405
mini 305
iti 409
Ulti 509
mini 305A
iti 405A
Ulti 505A
ultiX550 Truck
ultiX560 Camp
ultiX570 Camp
ultiX555 Truck
ultiX575 Camp
ultiX750 Truck
Mini E301
Mini E305
Iti E408
Iti E411
Iti E418
Iti S446
Iti S449
Ulti S546 / Ulti S547
Ulti S549
Ulti E421S
Ulti E428S
Ulti E528S
Ulti E521S
Ulti E511
Ulti E518
Ulti E611
Ulti E618
Maxi S719
Maxi X685
Ulti E531
Ulti E538
Iti E431
Iti E438
Iti E438T
Iti E435
Ulti E538T
Maxi X755 TRUCK
Ulti X585 CAMP
Ulti X565 TRUCK
Maxi E738
Iti E431T
Ulti E531T
Iti S456 / Ulti S556
Iti S459
Ulti S559
X580 Dashcam
Ulti X795 Camp

Please visit back regularly for the latest compatibility list as we are constantly adding support for new devices.